(submitted statement & photo)– Clinton Community College has announced the recipient of the 2021 Connie Campbell Memorial Customer Service Award. The award was created in memory of CCC employee Connie Campbell of Camanche who passed away in June of 2006. The award honors a CCC employee whose work reflects that customer care that Connie demonstrated daily, going above and beyond to give excellent internal and external service. Mardell Mommsen is the recipient of the annual recognition first awarded in 2007.
A nominator of Mardell Mommsen wrote, “Mardell has a welcoming disposition and makes students feel at ease and comfortable. She doesn’t just answer a student’s immediate question but anticipates the additional information that they need to help them to be successful and well informed. She also willingly assists students with whatever their needs are.”
Another nominator wrote of Mommsen’s commitment to students stating, “Mardell was instrumental in assisting with our virtual commencement ceremony so that our students still felt appreciated and that we were proud of them. She helped to spearhead a campaign on our campus so that each graduating student would receive a personal message from a least one faculty or staff member on campus. She also assisted with gathering personal video messages from faculty and staff to share with our students for the virtual ceremony. She is very knowledgeable and takes on lots of tasks that benefit others throughout EICC. She works on projects to benefit all, as well as assisting individuals who know her through her work in the community. No job is too small or too large for her to tackle.”
Mardell is active in the community as this nominator commented, “Mardell works really well with internal as well as external customers. She’s often the go to person for projects within the district. Mardell has built up an exceptional relationship to many of our partners within the community, including the area high schools. She works tirelessly with various organizations, including the YWCA, Diversity Committee, and MLK Group. Mardell is also an expert when it comes to working with Veterans. I’ve witnessed her put a new student at ease as she welcomes them to the college and explains their benefits and the processes.”
CCC President Brian Kelly presented the award to Mommsen, echoing the nominators’ sentiments about Mardell and stating, “Mardell sets the standard for great service. Her passion for students and their success is inspiring.”
Mardell Mommsen joined CCC in 1980 after her graduation from the college. She has served in many capacities including CCC Student Senate Advisor. She is currently the Manager of Registration and Records and the VA Certifying Official. Mardell shows her commitment to students and colleagues through her active participation in many college groups such as the Diversity Council where she serves both on campus and on the Eastern Iowa Community College district Diversity committee.
Mardell is active on campus, within EICC, and in the community serving on the YWCA Board of Directors, the Martin Luther King Jr. Day committee, and in PurSuits. Mardell is an active volunteer organizing events such as the Stop the Hate/Show the Love Walk and the MLK Day celebration.
For more information about Clinton Community College, contact CCC at 563-244-7001 or visit our web site at www.eicc.edu.
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Photo: Mardell Mommsen is receiving the Connie Campbell Excellence in Customer Service Award from CCC President Brian Kelly.
